Confirmed Cyclix Interoperable Call Centers ACD Partners:Voxeo

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The Voxeo Prophecy SIP Platform delivers rapid Voice over IP (VoIP) application creation, integration, and deployment capabilities to any enterprise or service provider. Fueled by the power of next-generation XML and telephony standards, Prophecy lets you go from concept to customer faster than ever before. Prophecy's Web-centric development model is easily understood by any Web or telephony application developer and, in conjunction with open SIP support, integrates with your back end systems quickly and easily.

Confirmed Cyclix Interoperable Call Centers ACD Partners:Voxeo


Prophecy has been used by more than 37,000 developers to deliver over 80,000 feature-rich, future-proof, highly reliable SIP-based telephony services, including SIP IVR, natural speech-driven applications, intelligent call control services and more. When it's time to deploy your own application, you can use our Prophecy hosting services, our Prophecy SIP Appliance, or deploy on your own off-the-shelf x86 hardware. Your SIP service creation, integration, and deployment time and costs can be cut in half when compared to similar SIP application platforms.

The Prophecy SIP Application Server and SIP Media Server software is included with the Prophecy SIP Platform.

You can try the Prophecy Platform at no cost, right now, via our free Prophecy download or our free hosted Evolution developer portal.

Voxeo Prophecy SIP Application Server

Voxeo's Prophecy SIP Application Server software is built around the world's most proven Call Control (CCXML) engine, which has routed over 1 billion calls since its first production deployment by Voxeo in January, 2002. CCXML is the industry standard for call control application development, created by the W3C - the same standards body that created the enormously successful HTTP and HTML standards.

The Prophecy SIP Application Server uses CCXML and ENUM to give you unmatched control over your calls. CCXML enables you to intelligently screen, route, transfer, and initiate traditional and SIP calls, and includes support for call-center Computer Telephony Integration (CTI) interfaces from Avaya, Cisco, Nortel, and others. ENUM lets you define data-driven call routing plans using DNS, the most pervasive directory and addressing technology available today.

Read more about: Prophecy SIP Application Server | Specifications | CCXML

Voxeo Prophecy SIP Media Server

Voxeo's Prophecy SIP Media Server software delivers a resume even more impressive than that of its SIP call control sibling. Built on the world's most proven Host-based Media Processing (HMP) engine, the Prophecy SIP Media Server has played, recorded, conferenced and signaled its way through 3,000,000,000,000 VoIP packets since 1999. Yes, that's three trillion.

The Prophecy SIP Media Server gives you complete control over those packets with its certified-compliant W3C VoiceXML IVR and speech media application engine and Voxeo's CCXML media extensions. VoiceXML provides features to play prompts and speak synthesized text, record audio, and receive input via touch-tone entry or comfortable speech recognition. CCXML adds to these features with the ability to record or conference any call.

Prophecy is compatible with any speech synthesis or recognition engine supporting the IETF Media Resource Control Protocol (MRCP) standard; is itself a powerful MRCP media and media proxy server; and ships bundled with highly intelligent English language speech recognition and speech synthesis engines. All you need to add is your own media application - or one of the pre-built applications provided by Voxeo's VoiceWorks application partners.

Read more about: Prophecy SIP Media Server | Specifications | VoiceXML | VoiceWorks Apps

Voxeo Prophecy SIP Appliance

The Voxeo Prophecy SIP Appliance wraps up all of the above in a single turnkey 1U or 3U rack mount server, available with either 120/240 volt AC enterprise or -48 volt DC telecom power options. Combining the call-control power of our SIP Application Server with the audio processing power of our SIP Media Server, the Prophecy SIP Appliance is the first turnkey SIP-services platform to deliver VoiceXML IVR, CCXML call control, speech recognition, speech synthesis, call conferencing, call recording and an optional a built-in PSTN-to-SIP Voice over IP (VoIP) gateway in one integrated, rack-mount server.

Best yet, it integrates rapidly with both new and existing PSTN, PBX, and VoIP deployments.
You can get less from other SIP application platforms... but you'll pay more for them.

Read more about: Prophecy SIP Appliance | Specifications

Voxeo Business VoIP Services

Voxeo is ready to help you deploy your Prophecy solutions quickly. If you don't have your own VoIP network, gateways, services, or co-location facilities, we've partnered with the VoIP industry's leading providers to deliver carrier-grade services to get your VoIP applications and services to market in just days.

BusinessVoIP delivers virtual SIP lines and trunks, domestic and international calls to or from any local or toll-free phone number, and VoIP server hosting options leveraging our proven, geographically redundant, mission critical SIP service network and SIP hosting centers.

Read more about: BusinessVoIP Services | Specifications

Why Choose Voxeo?

When it comes to standards-based VoIP application solution delivery, Voxeo is the industry leader. We support more VoIP and web standards than anyone else. We'll help you get your VoIP applications up and running quickly and provide you with a level of customer service our customers tell us is unmatched in the industry.

Working with us, customers have seen dramatic improvements in ROI, customer satisfaction, and total cost of ownership. These are just a few of the reasons why businesses around the world choose Voxeo as their VoIP application platform vendor. We would love to help you use the power of IP telephony, the human voice, open standards, and Web technologies to do the same.


Cyclix, the Proven VoIP Provider Leader, offers high quality VoIP service in conjunction with the latest Call Centers ACD Partners technology fromVoxeo.

Cyclix VoIP solutions, deployed in conjunction withVoxeoVoIP products, provides a significant cost benefit, but at the same time offers top notch quality performance via Cyclix’s unique VoIP SIP N-Plus architecture.

Cyclix VoIP Technology has been proven to work superbly withVoxeo VoIP products. So stop your VoIP shopping, call Cyclix, the VoIP expert, and realize the best VoIP service you can get for your VoIP business applications when using Voxeo VoIP products with Cyclix.

Learn more about VoIP Solutions and SIP trunking with Cyclix.