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CYCLIX TRANSFORMS BUSINESS INTELLIGENCE WITH ITS TOTALVIEW CALL ANALYSIS PORTAL

The New Measurement Tool is Designed to Give Cyclix Customers and Resellers Instant Access to Up-to-Date Call and Accounting Analysis and Reporting
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San Francisco, Calif. - VoiceCon Fall ’06, Booth #537 – August 22, 2006 –CyclixTM, a leading global provider of next-generation VoIP termination to the PSTN for high volume telecom users such as Call Centers, Enterprise users, Teleconferencing Companies and Internet Voice Response (IVR) users, today announced it has launched TotalView, a new web-based portal designed to give Cyclix customers and resellers in-depth and real-time call and accounting information and analysis.

“Accurate reporting is a necessity within every organization, especially when it comes to telecommunications initiatives,” stated Chris Dunk, president and CEO of Cyclix. “Organizations switch to the services Cyclix offers, mainly because of the cost savings involved. We wanted to make that more tangible so end users can manage and budget their inbound and outbound calling activities while allowing resellers to access important customer information so they can better serve their customers.”

By simply entering a user name and password, end users such as enterprises or call centers, can use TotalView to easily create Call Detail Reports, which include all incoming and outbound call information such as the minutes used on a monthly basis, which helps them plan their telecommunications budget. It also allows them to access invoices, accounting history, calls by number, region/destination and call completion ratios, so they can measure the effectiveness of the Cyclix network.

Resellers can use TotalView to access their customers’ call information and history, which will enable them to offer cost comparisons and reductions. It will also provide them with sales reporting information such as invoices paid and compensation/revenue management tools.

About Cyclix

Cyclix is a leading worldwide provider of SIP Trunking services. The company is dedicated to ensuring its customers and partners alike have access to the most reliable, end-to-end VoIP service available on the market today. Its N-Plus™ architecture is designed to solve the throughput and redundancy problems on high-capacity SIP-based networks and eliminate any single point of failure. Cyclix continues to develop strong partnerships with leading carriers and telecommunications companies such as: Global Crossing, XO Communications, Level 3, Qwest Communications, Verizon Business, and Primus. Cyclix is headquartered in Newport Beach, California.

Press Contacts:

Kelly Reeves
KLR Communications, Inc.
949-509-1888
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