Press Room

CYCLIX INTRODUCES VIRTUALUSA SERVICE TO EXTEND TOLL-FREE
CALLING FROM THE US TO OTHER COUNTRIES
WORLDWIDE THROUGH IP TELEPHONY

Call Centers and Other International High Call Volume Facilities Now Have a Reliable,Economical Solution

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Los Angels, CA, May 8th, 2009 – VirtualUSA, a new service announced today by Cyclix (www.cyclixnet.com), the global leader in SIP trunking services, provides international call centers and other high-volume recipients of incoming calls from the United States (US) with dramatically reduced costs and superior call quality.

Cyclix's innovative VirtualUSA extends US telephone and toll-free numbers so that calls can be received through the use of Internet transport and the long distance telephone company that serves the destination country. Nearly 3,000 origination cities in the US, in addition to nationwide toll-free access, are now available through Cyclix's new service. VirtualUSA prices are specific to the country and region where service is to be delivered, and can be provided on-demand.

"VirtualUSA delivers that which has eluded international call centers for decades," said Joel Maloff, Vice President of Cyclix. "Most call centers are very sensitive to the cost of doing business and have hoped that VoIP would provide them with a competitive advantage. Cyclix's VirtualUSA does just that."

According to Infonetics Research Analyst, Matthias Machowinski, "Many organizations throughout the world have been unable to benefit from Internet telephony due to local telephone company restrictions or limitations of embedded equipment. This announcement from Cyclix details an innovative use of technology that will be of substantial value to call centers that were previously unable to use the Internet, and can now operate far more competitively."

VirtualUSA complements existing telephone networks, and does not require international call centers to be provisioned for Voice-over IP (VoIP). Rather, Cyclix does all the work; calls come in as if they were standard, except at a lower cost and with better quality.

Utilizing Cyclix's ENUM (Electronic Numbering) Server and flexible SIP (Session Initiation Protocol) switching infrastructure allows a virtual extension of US telephone and toll-free numbers to be answered at any foreign public switched telephone network (PSTN) termination point. ENUM translates between a traditional telephone number and an IP address for completion via the Internet. US Direct Inward Dialing (DID) or Toll-free (800, et al) calls using VirtualUSA services are received at the international location.

Many international call centers have been unable to take advantage of the benefits of VoIP, because their local telephone companies may block these calls. As a result, they have been required to use expensive leased line circuits from the US that carry the calls directly to their locations. These circuits can cost thousands of dollars per month as well as the cost per minute for the incoming calls. Cyclix's VirtualUSA changes that entirely.

Now, call centers can receive incoming calls from the USA that are completed by the international long distance telephone service provider. High monthly recurring charges are relegated to the past and replaced with economical fees for services used.

About Cyclix

Cyclix is the global leader in pure SIP Trunking services. The company ensures that customers and partners alike receive the most reliable, end-to-end VoIP and SIP trunking service available today. Cyclix's N-Plus™ architecture is designed to solve throughput and redundancy problems on high-capacity SIP-based networks and eliminate single points of failure. Cyclix is headquartered in Newport Beach, California.

Further information on Cyclix is available on the web at www.cyclixnet.com, at This email address is being protected from spambots. You need JavaScript enabled to view it. or
800.730.2870.

Press Contacts:

Mostafa Razzak
m.razzak@JMRWorldwide
646.442.3361